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Jeep Issues Recall For Nearly 25,000 Wrangler 4xe Hybrids After Faulty Software Update Causes Power Loss

By Jordan Grim • October 24, 2025 • 8:30 AM (PDT)

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Jeep has announced a recall for nearly 25,000 Wrangler 4xe plug-in hybrid SUVs after a software issue caused some vehicles to lose power unexpectedly. The glitch, introduced through an over-the-air update, left several owners facing complete system shutdowns while driving.

According to federal safety officials, the update created a communication failure between the Telematics Box Module and the Hybrid Control Processor. When this link broke, the control system could reset itself, leading to a sudden loss of propulsion with no prior warning — a serious concern for affected Jeep owners.

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Stellantis, Jeep’s parent company, first learned of the issue on October 14 after the National Highway Traffic Safety Administration’s Vehicle Defect Division reported receiving more than 200 complaints. Around the same time, Transport Canada Defect Complaints also reached out after noting multiple incidents, including seven formal reports and numerous online discussions.

Between October 10 and October 14, Jeep identified 111 customer assistance cases, 69 field reports, and 55 additional records potentially connected to the problem. Although no accidents or injuries have been linked to the malfunction, the scale of the issue prompted Jeep to act quickly.

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While a permanent fix is still being developed, Jeep has rolled out an interim corrective action. This temporary update modifies the backend policy to help prevent loss of motive power until a full solution is ready. Owners will be notified once the final repair is available at dealerships.

The recall affects 24,238 Wrangler 4xe models in total, making it one of the largest hybrid-related recalls in Jeep’s recent history. For now, the brand is urging affected drivers to stay alert and contact their local dealer if they experience any unusual power interruptions.

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